Terms and Conditions
Last Updated: June 2025
Welcome to Kong Boards (www.kongboard.com). By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or purchasing our products.
1. General Information
This website is owned and operated by Kong Boards LLC. Throughout the site, the terms “we”, “us” and “our” refer to Kong Boards. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
We reserve the right to update or change these Terms at any time. Continued use of our site following any changes constitutes acceptance of those changes.
2. Eligibility
To use our website and services, you must be at least 18 years old or the age of majority in your jurisdiction. By using our site, you represent that you meet these requirements.
3. Products and Orders
3.1 Product Information
We make every effort to display accurate product descriptions and images, but we cannot guarantee that all information is completely current or error-free. Wood is a natural product, and variations in grain, tone, and texture are part of its beauty.
3.2 Pricing and Availability
All prices are listed in U.S. Dollars. We reserve the right to change prices at any time without prior notice. Product availability is subject to change.
3.3 Order Acceptance
We reserve the right to refuse or cancel any order at our sole discretion, including orders with incorrect pricing or availability. If your order is canceled, you will be notified and refunded in full.
4. Shipping & Delivery
We ship within the United States. Shipping rates and delivery estimates are provided at checkout. Delivery times are not guaranteed and may vary due to carrier delays or other unforeseen circumstances.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your product, please contact us within 14 days of delivery. Returns are accepted on unused products in their original packaging. Return shipping is the responsibility of the customer unless the return is due to our error.
Please review our Return Policy for full details.
6. Intellectual Property
All content on this site, including but not limited to text, images, logos, graphics, and product designs, is the property of Kong Boards and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Kong Boards shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of our website or products. All products are provided “as is” and “as available” without warranties of any kind, unless otherwise stated in writing.
8. User Conduct
You agree not to use our site for any unlawful purpose or to violate any applicable laws. Harassment, spamming, or abuse of any kind will not be tolerated.
9. Privacy Policy
Your submission of personal information through the site is governed by our Privacy Policy.
10. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to conflict of law principles.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Kong Boards
Email: Chris.alagno@kingboards.com
Website: www.kongboard.com