Privacy Policy

Last Updated: [6/18/2025]

Kong Boards (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website, www.kongboard.com (the “Site”).

1. Information We Collect

When you visit the Site or make a purchase, we collect the following types of personal information:

a. Information You Provide

• Contact details: name, billing/shipping address, email address, phone number

• Order details: items purchased, payment method (we do not store credit card numbers)

• Messages: emails or contact form submissions

b. Information Automatically Collected

• Device information: IP address, browser type, operating system

• Site usage: pages viewed, time spent, referring URLs, cart activity

• This is collected using cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your information to:

• Fulfill and ship orders

• Process payments and send order confirmations

• Provide customer support

• Improve our website and user experience

• Send marketing emails (only if you opt-in)

• Prevent fraud and secure our site

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties who help us operate our business:

• Payment processors (e.g. Shopify Payments, PayPal)

• Shipping carriers (e.g. USPS, UPS)

• Marketing/email platforms (e.g. Klaviyo, Mailchimp — if used)

• Analytics providers (e.g. Google Analytics)

These parties are contractually obligated to safeguard your data and use it only for their service to us.

4. Cookies and Tracking

We use cookies and similar tracking tools to:

• Remember what’s in your cart

• Analyze traffic and behavior on our site

• Personalize your shopping experience

You can choose to disable cookies in your browser settings, but some parts of our website may not function properly without them.

5. Email Marketing

With your permission, we may send you emails about new products, promotions, or other updates. You can opt out at any time by clicking the “unsubscribe” link in any marketing email.

6. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, or disclosure.

However, no method of transmission over the Internet is 100% secure. We encourage you to use secure passwords and be cautious with your information.

7. Your Rights (for CA, EU, etc.)

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent to marketing at any time

To exercise these rights, contact us at [your email address].

8. Children’s Privacy

Our site is not intended for children under the age of 13, and we do not knowingly collect data from anyone under 13 years old.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with a new “Last Updated” date. Continued use of the Site after any changes constitutes acceptance.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Kong Boards

Email: Chris.alagno@kingboards.com